CodeRed Business Solutions Inc.
Excellence in Asset Management and Maintenance
A certified Minority/Disadvantage Business Enterprise (M/DBE) and Service Disabled Veteran Owned Small Business

Our Team Member
Dennis Potter (Contract Employee)
Bus Operations Manager
A solution-oriented hands-on manager with a successful track record of accomplishments in managing Bus Rapid Transit field operations generating and improving performance and operational execution. National Transit Institute certified accident / incident investigator for RTA.

A problem solver and strong manager with a broad business perspective. Superb analytical ability combined with excellent people skills making an invaluable contribution to any organization.

Relevant Experience

Greater Cleveland RTA Service Quality Coordinator (Retired as of 10/1/14)
Handled radio communications and emergency situations as needed in day to day operations of the largest public transit system in Ohio. Occasionally used Authority owned vehicle to go into field to work on special projects and to check on situations and offer suggestions to remedy or improve. Built databases in Microsoft Access to monitor operations and gather data and made queries to mine the data for Authority wide use in day to day management of the Authority. Performed other duties as required or needed depending on incidents and needs.

Greater Cleveland RTA Asst. Manager Service Quality
Managed day to day operations of the Service Quality Section (FKA Traffic) concentration on the Bus Radio Communications group. Went into the field often with Authority owned vehicles to monitor operations and to meetings with government agencies which had events that had an effect on service delivery; both long term and short term. In emergencies went into field with Authority owned vehicles to manage incident/event. Performed duties necessary to keep transportation running to the people of Cuyahoga County in the State of Ohio.

Brecksville Road Transit Part Time Safety Director, Motor Coach Operator, Tour Guide,
Performed various duties as needed. Maintained passenger reservation database. Operated a motorcoach. Monitored DOT compliance and drug testing program. Performed the duties as a tour guide when needed or combined with the driving duties when operating a motorcoach on charters or tours. Performed minor mechanical repair as needed on the road when necessary.

Greater Cleveland RTA Field Supervisor
Monitored Bus Operations in the field either using an Authority owned vehicle or on foot. Investigated accidents/incidents and wrote detailed reports on these events. Worked special events and incidents as needed. Worked on special projects concerning coach flow and on time performance.

Driver/Warehouse Federated Auto Parts - Pat Young Service Company
Drove a company truck and delivered auto parts to accounts. Was the direct interface with the customer at the outlets. Performed light mechanical repair on company trucks as needed. Worked in warehouse as needed stocking or filling orders.